Learn English – Isn’t this rude? Or am I wrong?

phraseswriting-style

I recently saw this statement when I unsubscribed an email from DiGi.

We're sorry to see you leave (but you know where to find us again
for the latest information, hot updates and news!)

Isn't the first part of the statement (if taken separately) rude or at least on a sarcastic tone? But then again I may be wrong.

Best Answer

No. It is meant to sound truly regretful. Whether you believe that they mean it or not is another question, but the phrase itself is polite and appropriate, as well as quite common.