# Steam – Completely unable to use the Steam client

steamwindows 7

I am on 64-bit Windows 7 Professional.

I am unable to use the Steam client at all. The problem began when I loaded Steam today and went to my Library tab–it caused the client to crash. I do not have any custom games installed; only Skyrim which was purchased and downloaded through Steam. I had not done anything to cause this, it just crashed.

Following the crash, I reopened the client and continued to download the game I was downloading at the time (PlanetSide 2), only to find that it now would not download no matter what I did. I tried changing my download region and deleting ClientRegistry.blob, but its status stayed at Updating.... I decided to just uninstall Steam and retry from scratch.

After Steam uninstalled, I restarted my computer, then reinstalled it. Now when I try to open Steam it continuously opens, downloads an 8,691 KB update, says Extracting package... for several seconds, then completely closes.

• VPN is turned off
• All Steam ports are open through my router
• Tried removing ClientRegistry.blob
• Completely uninstalled antivirus and MalwareBytes
• Tried uninstalling/reinstalling Steam using these instructions, didn't fix it

I have been trying to get this to work for a full hour and a half now, and I cannot get anything to work no matter what I try. Any advice at all would be incredibly appreciated.