OS: Windows 7 Home Premium
Machine: Dell Inspiron N7010
Incident : User indicated that after clicking through what he later realized was a bogus Anti-Virus install message all his documents had 'diappeared.' Machine still boots into Windows successfully.
Ran in order :
1.Microsoft Security Essentials ( Full Scan ) and found
- Java/Blacole.H ( 4 other instances with K,I,J,N appended )
- Trojan: Win32/FakeSysDef
2.Microsoft Malicious Software Removal Tool ( Full Scan )
3.MalwareBytes ( Full Scan )
- Trojan.FakeAlert ( 2 instances )
Probably just wiping this drive and restoring from Dell disks would be optimal…but for various reasons, this is not an option in this case.
After running these three programs and removing what was found, can we feel confident that the malware has been cleaned up as best as possible?
Is there anything else that should be run to clean the machine up?