Mac – Greyed out emails in Mail.app

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Within Mail.app on my Gmail account, deleting or moving items no longer removes that item from the Inbox; instead they appear greyed out.

My inbox in Mail.app

In the image above these emails have either been moved automatically to archive directories by rules or deleted by me.

This only started happening recently. I'm using Gmail with IMAP. I've checked through the settings and can't see what I'm doing wrong. Any suggestions would be appreciated.

Best Answer

  • Since you're using IMAP, it's possible these deleted messages are being shown, when they should not be.

    From the menu, choose ViewHide Deleted Messages, or press + L on your keyboard.

    That should do the trick.

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