Windows – Installing Crystal Reports 8.5 on Windows 7

crystal-reportswindows 7

I have successfully installed Crystal Reports 8.5 on my Windows 7 desktop, but when I try to launch the application i get this:

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Any experience with this? Besides the obvious "update to as newer version", does anyone have any suggestions?

Best Answer

It looks like Crystal Reports (CR) 8.5 came out in 2001, so I'm not surprised that you're running into issues installing it on Windows 7, which came out in 2009. If you have time, you could try installing a Windows XP virtual machine (VM) via the free VirtualBox or Microsoft Windows XP Mode environments, and then installing CR there. That would verify that your copy of CR can run properly under supported operating systems.

If it installs OK in a VM, you might try running the program under Windows compatibility settings. See https://support.microsoft.com/en-ca/help/15078/windows-make-older-programs-compatible for the steps. (Note: Sometimes there are several executable programs that launch in sequence for an application, and you may have to update the compatibility settings for all these executables -- so you'd have to hunt around the program files.) If that doesn't work, try uninstalling and then reinstalling CR, but this time enable compatibility settings on the setup/installer executables before you run them.

Finally, there are a few people who seem to have encountered similar DLL issues, and fixed them using manual registration with regsvr32.exe:

https://community.spiceworks.com/topic/345435-crystal-report-8-5-is-not-working-on-win7-windows-2008-64-bit-system

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