Lately I have been experiencing a weird issue. My PC will hang for a second and then BSOD – it stays there, so I have to reboot. Once Windows starts again and I'm logged in, after 1-10min it freezes again, this time without BSOD.
- 1 second freeze
- BSOD, hangs there
- I have to force-reboot
- Once PC rebooted, I log back into Windows
second freeze between a 1-10min range, no BSOD
(alternatively, I get a freeze with a constant sound/noise, no BSOD)
I contacted my PC provider, who told me my graphics-card might be flawed (Quadro 4000), so I used a Quadro 2000 that they lend me. The issue still occurred.
The issue now seemed to belong to a flawed RAM module. Following my provider's steps, I removed all but the first from the left column and kept using my PC for a week or so without any issues. I then added the bottom-right module, and so on, until all modules were back inside – I had no problems. Now it seemed that a simple take-out-put-back-in of the RAM modules had fixed the issue. However, after a few months, the issue was back.
I redid all the RAM-swapping I had done before, and concluded that the lower-right module was flawed. My provider changed it for another, and everything was great until now. My PC froze again for barely a second, hanged on a BSOD, I rebooted it, logged-in to Windows to get a freeze (without BSOD or reboot) 40 seconds later.
Something worth noting, is that every time I reboot after the BSOD, it is something within Chrome that freezes my PC (e.g. this time I clicked the "restore" button as Chrome mentioned it had exited unexpectedly – from the previous freeze obviously – and it instantly froze). Finally, the Event Viewer lists 2 critical events in the past hour as "ID: 41, Type: Kernel-Power".
- PC-Specs: http://i.imgur.com/VZpbr.jpg
- Previous Dump-files: https://dl.dropbox.com/u/716600/DumpFiles_08_2012.zip
I would like to thank anybody in advance for your help. You're great.
UPDATE 1: I realized that I did not mention an awkward fact about this issue. After I have gotten the 1-sec freeze followed by a BSOD, after I rebooted because the BSOD hanged, and after I logged back in to get another (this time, eternal) freeze and rebooted once again, the PC does not boot back up. The power-light is on, but my monitor says "no signal", as if the PC wouldn't really be turned on. This truly seems a like a power-related issue, doesn't it?
UPDATE 2: I just got a freeze, but without BSOD. My screen froze (while on Chrome, which is starting to seem suspicious to me) with an ongoing sound/noise. I had to force-reboot my PC. I would say this is a graphics-card issue, but this issue also happened when I was using the Quadro 2000 from my provider.
UPDATE 3: I just got a BSOD while trying to render something (quite heavy, actually) in 3ds Max 2012. I left the BSOD "running", as it said it was writing dump files to disk. However, the percentage number stayed at 0, so after 15 minutes I force-rebooted. I then used the software WhoCrashed (thank you Dave) which reported the following from the C:\Windows\Memory.dmp file:
On Thu 22.11.2012 22:13:45 GMT your computer crashed crash dump file: C:\Windows\memory.dmp uptime: 01:05:27 This was probably caused by the following module: Unknown () Bugcheck code: 0x124 (0x0, 0xFFFFFA80275AC028, 0xF200001F, 0x100B2) Error: WHEA_UNCORRECTABLE_ERROR Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA). This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: Unknown . Google query: Unknown WHEA_UNCORRECTABLE_ERROR
UPDATE 4: It seems very obvious to me now, that the system crashes when I put it under stress. I tried rendering a heavy 3ds Max scene to get a BSOD after 2-3 minutes.