# Windows 10: Why I can’t create a folder named “a” or “b”

anti-viruswindowswindows-explorer

Specification: Windows 10 with Norton Antivirus and CCleaner.

When I try to create a folder named "a", it disappear from the explorer just after the action. I noticed the explorer says a message "working on this", it take some time and then the message disappear too.

Now it seems that the folder doesn't exist. But when I try to create another folder with the same name I got the error 0x80070103.

When I try to create a folder with the name "b". Something different happens. The folder is changed to an unamed file with no extension just like the following image:

In safe mode I can do everything; also I can see the folder just like I created. Back in normal mode, I tried to use Windows Process Explorer but I can see which process is locking/using the folder. In safe mode, I can delete, create new files inside the folder "a" or "b" but in normal mode, I can't access them. No way.

I full scan with Norton Antivirus: no virus. I bought spyhunter: it isn't related. CCleaner Pro: it isn't related. I tried Scan disk, windows tool for correcting errors… no hell. Stopped Norton Antivirus: same situation.

It seems some software/virus is bug me down. I need folder like this because tools like SVN and Android Studio has idiosyncrasies about file and folder structure that just use this names.

EDIT 1: A Test from DOS

The folder "b" disappeared and the folder "a" look like a file with no name and extension.

By doing a DOS "dir" command, I have the following result:

In this pic, "Pârametro Incorreto" means "Incorrect Parameter".
Arquivo means "File". Past means "Folder". It says 1 file and 2 folders were found but there is tree folders inside.

I was trying to stop services in normal mode which didn't run in safe mode, then I have accidentally solved the problem this morning.

Here in Brazil, a lot of users complain about GBPlugin - a technology most bank companies require users to use in order to access their bank account online. This GBPlugin consumes lots of resources and requires a highly skilled approach to be removed from the OS.

I tried to remove it following this post. Somebody named "DigRam" suggested a scan with AdwCleaner which had shown two suspect services:

1. 412f21e02ea37d13c378594fcbac2bd2
2. scan

AdwCleaner scan result has no effect on GBPlugin at all but had these two - suspicious. But after the Windows reboot I could finally see, create, change and delete the folders which had been hidden (in normal windows mode).

I can't determine who was the troublemaker and I really don't care right now. Both were killed and the OS is OK now.

Finally:

• I couldn't remove GBPlugin yet, but that is another problem with an existing solution.
• I bought spyHunter which I regret.

Below, is the scanning result

# AdwCleaner v6.000 - Relatório criado 21/08/2016 às 09:08:22
# *Updated on 12/08/2016 by ToolsLib
# Banco de dados : 2016-08-21.1 [Servidor]
# Sistema operacional : Windows 10 Pro  (X64)
# Usuário : eduar - MOBISTATION
# Limpar
# Apoio : https://toolslib.net/forum

***** [ Serviços ] *****

[-] Políticas do IE excluídas412f21e02ea37d13c378594fcbac2bd2
[-] Políticas do IE excluídasscan

***** [ Pastas ] *****

***** [ Arquivos ] *****

***** [ DLL ] *****

***** [ WMI ] *****

***** [ Atalhos ] *****

***** [ Tarefas agendadas ] *****

***** [ Registro ] *****

[#] *Key deleted on reboot: HKCU\Software\IM
[#] *Key deleted on reboot: HKCU\Software\ParetoLogic

*************************

:: Chaves "Tracing" excluídas