Windows 7 and 8.0 bug: Store: PC is not connected to Internet, try again later

windows 8windows-store

The Windows 8 Store application on my computer claims that my computer is not connected to the internet.

My computer IS actually connected to the internet, but for some reason the store application can't seem to tell that my internet is working. I Know that the connection is not bad because I can browse the internet as per usual.

Why is the store seemingly unable to use my computer's operable internet connection?

The computer that i'm having this problem on is a Dell Inspiron 7720 laptop. It is new and came pre-loaded with this operating system (Windows 8)

I Tried deleting and recreating the main user account on my computer, as well as disabling the firewall, but neither attempts fixed my problem.


I found, that the same situation is on my big computer. I just not thinking to use Store, so didn't noticed it. So, the suspect is my router configuration. It is D-Link DIR-615

I am using local accounts.

DNS client service is running


Switching to MS user account didn't help.


In Microsoft Community guys said this problem is related with another one I have Windows 7 and 8.0 bug: Network icon is marked as "no internet access"

Nobody knows why is this happen too.

Also I noticed, that sometimes some computer icons in LAN suddenly feel that they are in Internet, and at that time Store start to work.

When this happened, I have installed Windows upgrade to 8.1 and the problem disappears. So This is Windows 7 and 8.0 bug.

Best Answer

The steps a windows machine uses to discover internet access are here:

How does Windows know whether it has internet access or if a Wi-Fi connection requires in-browser authentication?

Try doing those manually and see where you get stuck. In particular check that none of the magic URLs are blocked by a firewall or have erroneous entries in your hosts or hostslm file.