Windows – Cannot see CPU temperature on Intel Extreme Tuning Utility

cpuintel-core-i7laptoptemperaturewindows 10

I recently bought a laptop for gaming with Windows. After have seen some video tutorial I started dealing with Intel Extreme Tuning Utility to decrease CPU performance while not playing in order to decrease temperature and noise. This is the first time in my life that I deal with overclocking softwares so I'm quite newbie.

Despite video tutorials:

  1. I noticed that in the lower graph actually I cannot see the CPU features and I've got "Package Temperature 0°C" and "Max Core Frequency 0.00 GHz" and that's strange because it should be some values, furthermore,

  2. While decreasing the Core Voltage Offset, if less than -180V, Windows goes in Blue Screen.

  3. Each time I open Intel Extreme Tuning Utility a popup says me something like "Download the latest version of the program from the Microsoft store" but actually I cannot find anything and I already have the latest version (6.4.1.23).

Can someone pelase explain me theese behaviours?

My Laptop:
TUXEDO P95_HP (U3E1)
Windows 10 Pro N 64-bit
Intel Core i7 7700HQ @ 2.80GHz

Best Answer

Can someone please explain me these behaviors?

The utility does not support your processor.

I noticed that in the lower graph actually I cannot see the CPU features and I've got "Package Temperature 0°C" and "Max Core Frequency 0.00 GHz" and that's strange because it should be some values, furthermore, While decreasing the Core Voltage Offset, if less than -180V, Windows goes in Blue Screen.

You cannot overclock or underclock your processor. While you can change the voltage on the processor, that would have to be done within the UEFI settings, and even then it wouldn't result in a performance increase. As for the BSOD, the voltage changes you are making, are resulting in an unstable system.

Each time I open Intel Extreme Tuning Utility a popup says me something like "Download the latest version of the program from the Microsoft store" but actually I cannot find anything and I already have the latest version (6.4.1.23).

You should download the Intel Extreme Tuning Utility directly from Intel.

Intel® Extreme Tuning Utility (Intel® XTU)

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