Windows – Outlook 2016 always crashes upon startup

crashdllmicrosoft-officemicrosoft-outlookwindows 7

My installation of Outlook 2016 always crashes upon startup. Always. I tried an upgrade from 2013 as well as a fresh install. I even tried completely reformating my Windown 7 x64 machine and installing Outlook 2016 all over again. But, I always receive the same error.

These are the problem details:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: OUTLOOK.EXE
  Application Version:  16.0.4266.1003
  Application Timestamp:    55ceb248
  Fault Module Name:    AppVIsvSubsystems32.dll
  Fault Module Version: 5.0.10331.0
  Fault Module Timestamp:   55843043
  Exception Code:   c0000005
  Exception Offset: 0008a0ac
  OS Version:   6.1.7601.2.1.0.256.4
  Locale ID:    1033
Additional information about the problem:
  LCID: 1033
  skulcid:  1033
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I tried reading up on the dll file which is a fault module and ALL lead to the same answer that it is related to Microsoft Virtualization engine error and whatever they suggest, nothing is helping out.

Best Answer

  • THE SOLUTION: Disable McAfee Host IPS in Quick Settings or add an exception for Outlook.exe in McAfee. Source: http://answers.microsoft.com/en-us/office/forum/office_2016-outlook/outlook-2016-crashes-when-launch/a4a9ed10-ce64-48c2-ba50-bf785e7b9758?page=2

    This definitely worked for me.

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