Ubuntu – Bluetooth – Connection Failed: blueman.bluez.errors.DBusFailedError: Protocol Not available


I'm trying to add a BlueParrott B-250XT+ bluetooth headset on a Thinkpad X230 tablet running Ubuntu 16.04 with its hardware bluetooth adapter.

The adapter works – meaning it detects/sees the headset. However, when connecting to the headset it initially connects, then this error pops up:

Connection Failed: blueman.bluez.errors.DBusFailedError: Protocol Not available

Afterwards, the Headset disconnects and future connections are impossible – this is some sort of failure/error that causes the bluetooth to be unresponsive afterwards.

I have Pulseaudio installed and I have bluetooth set to load after X11 (this is what got me this far – to the point I can connect). But, as mentioned, the device gets dumped shortly after connection.

Best Answer

  • The solution from this article worked for me:

    sudo apt-get install pulseaudio-module-bluetooth
    pactl load-module module-bluetooth-discover

    Then delete the device from bluetooth devices and pair it again.

    If it works, you can consider adding the second command to your startup settings, so that you don't have to run it again after every reboot.

    If it doesn't work, try restarting pulseaudio:

    pulseaudio -k
    pulseaudio -D