Ubuntu – Ubuntu One Authentication failed


Ubuntu one fails to authenticate from my new Ubuntu 12.04 64 bit installation but I can access my account from a browser.

I've tried resetting the password several times and I've also tried reinstalling ubuntu one as per the directions given in the ubuntu one website.

Any help is appreciated.

Best Answer

  • The most likely cause of this is error is the root SSL certificate for valicert.com is not completely installed on your computer.

    Please open the terminal (Ctrl+Alt+T);

    sudo apt-get install --reinstall ca-certificates

    Logout and login (Restart preferred) and Try UbuntuOne account once more.

    You may read this page Why am I getting an "authentication failed" error?